
Sentriant AG Software Quick-Start Card, Version 5.4
3
User Documents
The Installation Guide contains the following:
● System requirements
● Install steps
● Installation and configuration check list
The Users’ Guide contains the following:
● Configuring Sentriant AG
● Monitoring activities
● Creating NAC policies
● Running reports
The documents can be found as follows:
● In the /docs directory on the install CD
● By clicking the help icon from the Sentriant AG console
Customer Support
NOTE
Services can be purchased from Extreme Networks or through one of its channel partners. If you are an end-user
who has purchased service through an Extreme Networks channel partner, please contact your partner first for
support.
Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide coverage. These
centers are the focal point of contact for post-sales technical and network-related questions or issues.
TAC will create a Service Request (SR) number and manage all aspects of the SR until it is resolved. For
a complete guide to customer support, see the Technical Assistance Center User Guide at:
http://www.extremenetworks.com/go/TACUserGuide
The Extreme Networks eSupport website provides the latest information on Extreme Networks
products, including the latest Release Notes, troubleshooting, downloadable updates or patches as
appropriate, and other useful information and resources. Directions for contacting the Extreme
Networks Technical Assistance Centers are also available from the eSupport website at:
https://esupport.extremenetworks.com
Registration
If you have not already registered this product with Extreme Networks, you can register on the Extreme
Networks website at:
http://www.extremenetworks.com/go/productregistration
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