Extreme Networks, Inc.3585 Monroe StreetSanta Clara, California 95051(888) 257-3000(408) 579-2800http://www.extremenetworks.com Summit® WM Maintenance
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.310NOTETo enter the Rescue mode, you must connect to the serial port. You
Summit WM Controller’s utilitiesSummit WM Maintenance Guide, Software Version 5.3100The following is an example of trace results.Summit WM Controller
Summit WM Maintenance Guide, Software Version 5.3 101NOTEOnly the Summit WM200/2000 Controller give you the option of saving the TCP dump file on the
Summit WM Controller’s utilitiesSummit WM Maintenance Guide, Software Version 5.3102Configuring Check Point event loggingThe Summit WM Controller can
Summit WM Maintenance Guide, Software Version 5.3 1034 Type the following information:● Check Point Server IP – Specifies the IP address of the ELA Ma
Summit WM Controller’s utilitiesSummit WM Maintenance Guide, Software Version 5.3104SNMP sends messages, called protocol data units (PDUs), to differe
Summit WM Maintenance Guide, Software Version 5.3 105To enable SNMP Parameters:1 From the main menu, click Summit WM Controller. The Summit WM Control
Summit WM Controller’s utilitiesSummit WM Maintenance Guide, Software Version 5.3106NOTEIf you are using any of the following Summit WM Controllers, y
Summit WM Maintenance Guide, Software Version 5.3 1079 Recovering the Summit WM Controller’s lost passwordThe Summit WM Software enables you to recove
Recovering the Summit WM Controller’s lost passwordSummit WM Maintenance Guide, Software Version 5.31082 Reboot the Summit WM Controller. The followin
Summit WM Maintenance Guide, Software Version 5.3 1095 Type the sequence number of the appropriate option, given in the Authentication Service Managem
Summit WM Maintenance Guide, Software Version 5.3 11NOTEThe base directory is the home directory of the user ftpadmin. To use a directory from the roo
Recovering the Summit WM Controller’s lost passwordSummit WM Maintenance Guide, Software Version 5.31103 Select the Rescue Mode, and then press Enter.
Summit WM Maintenance Guide, Software Version 5.3 11110 Maintaining the Summit WM ControllerThis chapter describes how to maintain the important compo
Maintaining the Summit WM ControllerSummit WM Maintenance Guide, Software Version 5.3112including the MF1000, NP4000, and SC1100 cards. For more infor
Summit WM Maintenance Guide, Software Version 5.3 113Figure 12: Power supply LEDsIf a power supply is connected, the PWR GOOD (amber) LED is lit. If a
Maintaining the Summit WM ControllerSummit WM Maintenance Guide, Software Version 5.3114Figure 13 illustrates the fan model that is used: PAPST 3412 N
Summit WM Maintenance Guide, Software Version 5.3 115MF1000 Media Flash CardThe MF1000 card consists of a 1GB Flash Disk Drive. This card provides the
Maintaining the Summit WM ControllerSummit WM Maintenance Guide, Software Version 5.3116NP4000 Network Processor CardThe NP4000 card is a full size (6
Summit WM Maintenance Guide, Software Version 5.3 117SC1100 Supervisor CardThe SC1100 card is a full size (6U) hot swappable Compact PCI (cPCI) form-f
Maintaining the Summit WM ControllerSummit WM Maintenance Guide, Software Version 5.3118Maintaining the ESD wrist strap The ESD wrist strap and cord m
Summit WM Maintenance Guide, Software Version 5.3 119CAUTIONObserve all precautions for electrostatic discharge. WARNING!To avoid electrical shock, ne
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.312NOTEAny FTP parameter can be changed from this menu by entering the co
Maintaining the Summit WM ControllerSummit WM Maintenance Guide, Software Version 5.3120Powering off the Summit WM200/2000 ControllerTo power off the
Summit WM Maintenance Guide, Software Version 5.3 121Figure 20: Summit WM200/2000 Controller power switchesWARNING!Do not power off the Summit WM200/2
Maintaining the Summit WM ControllerSummit WM Maintenance Guide, Software Version 5.3122Summit WM20 Controller LEDsThe Summit WM20 Controller has four
Summit WM Maintenance Guide, Software Version 5.3 12311 Performing Altitude AP software maintenancePeriodically, the software used by the Altitude APs
Performing Altitude AP software maintenanceSummit WM Maintenance Guide, Software Version 5.3124state of an AP image upgrade: which APs to upgrade, whe
Summit WM Maintenance Guide, Software Version 5.3 1253 Click the Controlled Upgrade tab.NOTEThe Controlled Upgrade tab will appear only when the Upgra
Performing Altitude AP software maintenanceSummit WM Maintenance Guide, Software Version 5.3126
Summit WM Maintenance Guide, Software Version 5.3 127IndexAAltitude 802.11n ap traces, viewing, 95ap logs, viewing, 90audit messages, viewing, 95Bback
IndexSummit WM Maintenance Guide, Software Version 5.3128Ooutdoor ap to its factory defaults, resetting, 84Pperforming system maintenance, 79performin
IndexSummit WM Maintenance Guide, Software Version 5.3 129WM2000 controller, maintaining, 111working with cf card, 55working with logs, 87
Summit WM Maintenance Guide, Software Version 5.3 13To back up the existing V4R1 GP7 image on the Summit WM100/1000 Controller:1 Enter the Rescue mode
IndexSummit WM Maintenance Guide, Software Version 5.3130
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.314NOTEThe above process may take several minutes. You must not reboot th
Summit WM Maintenance Guide, Software Version 5.3 15 IP address Directory path and the file name. The following is the example of the string.ftp://f
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.316NOTEIf the Network Interface is not configured properly, the following
Summit WM Maintenance Guide, Software Version 5.3 17a In the FTP menu, press 8. The following screen is displayed.Your choice: 8Current Settings:-----
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.318Backing up the existing V5R1/V5R3 imageThis section describes you how
Summit WM Maintenance Guide, Software Version 5.3 19NOTEYou must use the serial connection to the Summit WM20 Controller to back up the V4R2 image. NO
Summit WM Maintenance Guide, Software Version 5.32AccessAdapt, Alpine, Altitude, BlackDiamond, EPICenter, Essentials, Ethernet Everywhere, Extreme Ena
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.3205) Network Interface Menu6) Manually run File System Check Utility (fs
Summit WM Maintenance Guide, Software Version 5.3 21NOTEYou can use the Network Interface menu options from 3 to 5 (IP, Netmask, and default gateway)
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.32210) Download Image from FTP server11) Upload Image onto the FTP server
Summit WM Maintenance Guide, Software Version 5.3 23NOTEThe minimum backup image size is around 250 MB.12 Confirm whether the image is backed up.To co
Backing up the existing imageSummit WM Maintenance Guide, Software Version 5.324
Summit WM Maintenance Guide, Software Version 5.3 252 Upgrading the Summit WM Software to V5R3 releaseThis chapter describes how to upgrade the Summit
Upgrading the Summit WM Software to V5R3 releaseSummit WM Maintenance Guide, Software Version 5.326Upgrading the Summit WM Software via GUIThe followi
Summit WM Maintenance Guide, Software Version 5.3 27Figure 1 depicts the graphical representation of the sequential steps for upgrading the software t
Upgrading the Summit WM Software to V5R3 releaseSummit WM Maintenance Guide, Software Version 5.328To upgrade the software to V5R3 release via the Sum
Summit WM Maintenance Guide, Software Version 5.3 29NOTEIf you are upgrading from V5R1 to V5R3 on the Summit WM100/1000/200/2000 Controller, skip Step
Summit WM Maintenance Guide, Software Version 5.3 3Table of ContentsAbout this Guide...
Upgrading the Summit WM Software to V5R3 releaseSummit WM Maintenance Guide, Software Version 5.33012 Upgrade the software by running upgrade <file
Summit WM Maintenance Guide, Software Version 5.3 31The following image is the graphical representation of the sequential steps for migrating the conf
Upgrading the Summit WM Software to V5R3 releaseSummit WM Maintenance Guide, Software Version 5.3326 Login on the WM100/1000/20/200/2000 Controller, r
Summit WM Maintenance Guide, Software Version 5.3 33NOTEThe two Summit WM Controllers in “Availability” pair must be running the same version of the s
Upgrading the Summit WM Software to V5R3 releaseSummit WM Maintenance Guide, Software Version 5.334Upgrade WM-1 from V4.1 GPx to V4R1 GP7 Use the stan
Summit WM Maintenance Guide, Software Version 5.3 35Upgrade WM-1 from V4R1 GP7 to V5R3 If the WM-1 controller is a WM100/1000 and requires to be repla
Upgrading the Summit WM Software to V5R3 releaseSummit WM Maintenance Guide, Software Version 5.3364 Install the V4.0 OS Upgrade (AC-RH-4_0_14.tar).●
Summit WM Maintenance Guide, Software Version 5.3 372 Install V4.0 OS upgrade (AC-RH-4_0_14.tar).● AC-RH-4_0_14.tar is the WM100/1000 version.● AC-MV-
Upgrading the Summit WM Software to V5R3 releaseSummit WM Maintenance Guide, Software Version 5.338
Summit WM Maintenance Guide, Software Version 5.3 393 Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)This chapter describes ho
Table of ContentsSummit WM Maintenance Guide, Software Version 5.34Working with a CF card...
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.340To perform a local upgrade o
Summit WM Maintenance Guide, Software Version 5.3 41CAUTIONYou should always backup your current system during the upgrade process. Having a backup im
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.3423 Select Remote. The ftp ser
Summit WM Maintenance Guide, Software Version 5.3 43CAUTIONYou should always backup your current system during the upgrade process. Having a backup im
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.344To perform a remote upgrade
Summit WM Maintenance Guide, Software Version 5.3 45 User ID – The user ID used to log in to the FTP server. Password – The corresponding password f
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.346Deleting a software imageYou
Summit WM Maintenance Guide, Software Version 5.3 47To perform an upgrade of Summit WM Controller software:1 From the main menu, click Summit WM Contr
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.348 Password – The correspondi
Summit WM Maintenance Guide, Software Version 5.3 49Working with a portable and text editable backupWhen a Summit WM Controller database backup is pro
Table of ContentsSummit WM Maintenance Guide, Software Version 5.3 5ELA Management Station events...
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.3503 Click the Backup tab.The A
Summit WM Maintenance Guide, Software Version 5.3 51Scheduling a backupWhen you schedule a backup, you can either chose to save the backup to an FTP s
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.352 User ID – The user ID used
Summit WM Maintenance Guide, Software Version 5.3 533 Click the Restore tab.The Available Backups list displays items that have already been backed up
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.354● Directory – The directory
Summit WM Maintenance Guide, Software Version 5.3 55● For Summit WM Controller images change to: /var/controller/upgrade● For OS archives change to: /
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.356Mounting a CF cardTo mount a
Summit WM Maintenance Guide, Software Version 5.3 57Unmounting a CF cardTo unmount a CF card:1 From the main menu, click Summit WM Controller. The Sum
Upgrading the Summit WM Controller from V5R3 to V5R3 General Patch (GP)Summit WM Maintenance Guide, Software Version 5.358To delete files from a CF ca
Summit WM Maintenance Guide, Software Version 5.3 594 Restoring the backed-up imageThis chapter describes how to restore the backed-up image.The topic
Table of ContentsSummit WM Maintenance Guide, Software Version 5.36
Restoring the backed-up imageSummit WM Maintenance Guide, Software Version 5.360To restore the V4R1 GP7 image from V5R1 on the Summit WM200/2000 Contr
Summit WM Maintenance Guide, Software Version 5.3 61b Type the following string. Provide the specific username for your FTP server (in the following e
Restoring the backed-up imageSummit WM Maintenance Guide, Software Version 5.362c Enter 7 to return to the Main menu.6 Perform a system recovery.To pe
Summit WM Maintenance Guide, Software Version 5.3 63d Enter Y.After the reboot, the system restores the backed-up image with its original configuratio
Restoring the backed-up imageSummit WM Maintenance Guide, Software Version 5.364NOTETo enter the Rescue mode, you must connect to the Console serial p
Summit WM Maintenance Guide, Software Version 5.3 65NOTEThe above process may take several minutes. You must not reboot the system. After the filesyst
Restoring the backed-up imageSummit WM Maintenance Guide, Software Version 5.366You can restore the image from the FTP server by either of the followi
Summit WM Maintenance Guide, Software Version 5.3 67NOTEDownload times are usually much faster than upload times.2 Follow Steps 1 to 4 of “Restoring V
Restoring the backed-up imageSummit WM Maintenance Guide, Software Version 5.3683 Press any key to return to the main menu4 Enter 4 in the Main menu t
Summit WM Maintenance Guide, Software Version 5.3 69Restoring V4R2 image from V5R3 on the Summit WM20 ControllerThe following section describes how to
Summit WM Maintenance Guide, Software Version 5.3 7About this GuideThe purpose of this guide is to assist you in performing the maintenance of the fol
Restoring the backed-up imageSummit WM Maintenance Guide, Software Version 5.3704 Enter 5. The following menu is displayed.1) Display Current Rescue I
Summit WM Maintenance Guide, Software Version 5.3 719) RebootWARNING! - Forcing system recovery will erase all files, and reinstall the imageinstalled
Restoring the backed-up imageSummit WM Maintenance Guide, Software Version 5.372
Summit WM Maintenance Guide, Software Version 5.3 735 Using the Console PortThis chapter describes how to use the console ports in the following model
Using the Console PortSummit WM Maintenance Guide, Software Version 5.374Figure 5: Connection between the Summit WM Controller and laptop with USB Por
Summit WM Maintenance Guide, Software Version 5.3 753 With a normal USB (male A/B) cable, connect the B end to the Summit WM20 Controller and the A en
Using the Console PortSummit WM Maintenance Guide, Software Version 5.376If you want to change the default destination (C:\Silabs\MU), you can do so b
Summit WM Maintenance Guide, Software Version 5.3 77h Click Yes. The system reboots and the driver is installed.5 Connect your laptop to the Summit WM
Using the Console PortSummit WM Maintenance Guide, Software Version 5.378The Summit WM20 Controller is ready to be booted into the Rescue mode.The fol
Summit WM Maintenance Guide, Software Version 5.3 796 Performing system maintenanceYou can perform various system maintenance tasks, including:● Chang
About this GuideSummit WM Maintenance Guide, Software Version 5.38● Chapter 9, “Recovering the Summit WM Controller’s lost password”— Describes how to
Performing system maintenanceSummit WM Maintenance Guide, Software Version 5.380Changing logs levels and enabling Syslog event reportingTo change the
Summit WM Maintenance Guide, Software Version 5.3 813 To enable the poll timer, uncheck the Disable Poll Timer checkbox in the Health Checking section
Performing system maintenanceSummit WM Maintenance Guide, Software Version 5.382NOTEThe syslog daemon must be running on both the Summit WM Controller
Summit WM Maintenance Guide, Software Version 5.3 83Resetting an Altitude AP to its factory default settingsThe AP boot-up sequence includes a random
Performing system maintenanceSummit WM Maintenance Guide, Software Version 5.384Figure 7: Position of the reset button in the Altitude 350-2 APResetti
Summit WM Maintenance Guide, Software Version 5.3 85NOTEThe reset button is located below the housing cover beside the sockets for the external antenn
Performing system maintenanceSummit WM Maintenance Guide, Software Version 5.386
Summit WM Maintenance Guide, Software Version 5.3 877 Logs, traces, audits, and DHCP messagesThe Summit WM Controller generates four types of messages
Logs, traces, audits, and DHCP messagesSummit WM Maintenance Guide, Software Version 5.388● Critical (alarm)The alarm messages (minor, major or critic
Summit WM Maintenance Guide, Software Version 5.3 89Viewing Summit WM Controller logsTo view Summit WM Controller logs:1 From the main menu, click Log
Summit WM Maintenance Guide, Software Version 5.3 91 Backing up the existing imageThis chapter describes how to back up the existing software image on
Logs, traces, audits, and DHCP messagesSummit WM Maintenance Guide, Software Version 5.390Viewing Altitude AP logsTo view Altitude AP logs:1 From the
Summit WM Maintenance Guide, Software Version 5.3 913 To clear the logs, click Clear Log Messages.4 To confirm the deletion of the Summit WM Controlle
Logs, traces, audits, and DHCP messagesSummit WM Maintenance Guide, Software Version 5.392To view login logs:1 From the main menu, click Logs & Tr
Summit WM Maintenance Guide, Software Version 5.3 93Viewing Summit WM Controller tracesTo view Summit WM Controller traces:1 From the main menu, click
Logs, traces, audits, and DHCP messagesSummit WM Maintenance Guide, Software Version 5.394Viewing Altitude AP tracesTo view Altitude AP traces:1 From
Summit WM Maintenance Guide, Software Version 5.3 955 To refresh the Summit WM Controller trace page, click Refresh.6 To export and view the Altitude
Logs, traces, audits, and DHCP messagesSummit WM Maintenance Guide, Software Version 5.3964 To refresh the audit page, click Refresh.5 To export the a
Summit WM Maintenance Guide, Software Version 5.3 97Some examples of the upgrade actions that can be displayed are:● FTP failure during backup system
Logs, traces, audits, and DHCP messagesSummit WM Maintenance Guide, Software Version 5.398Viewing restore/import messagesThe Restore/Import tab displa
Summit WM Maintenance Guide, Software Version 5.3 998 Summit WM Controller’s utilitiesThe topics in this chapter are organized as follows:● Using cont
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